Pawzseek Refund Policy
Overview We want you and your pets to love our products, from food to leashes to lamps. If you’re not satisfied, this Refund Policy explains your options.
Return Eligibility
· Returns are accepted within 30 days of delivery for unused, undamaged items like pet toys, clothing, or caps.
· Pet food and personalized items (e.g., custom pet handbags) are non-returnable unless defective.
Return Process
· Contact support@pawzseek.com to initiate a return and receive instructions.
· Return shipping costs are your responsibility unless the item (e.g., pet cart or glasses) is defective or incorrect.
Refunds
· Refunds are issued to the original payment method within 7-10 business days after we receive the returned item.
· Shipping fees are non-refundable.
Defective or Incorrect Items
· If your pet leash or other product is defective, we’ll provide a replacement or refund at no cost. Contact us within 7 days of delivery.
Contact Us Email support@pawzseek.com for refund assistance.